Repair Center App - Main Concepts

The Repair Center Application is a comprehensive software suite designed for the management and operation of ASIC Repair & Service Centers.

The application streamlines the management of operations and is built around several interconnected key entities, which are reflected in both the workflow and interface design:

• Customers: Customers serve as the entry point for work management. Their relationship with the Repair Center is formalized through three primary document types:

  • Repair Service Agreement: Establishes the framework and authorization for creating and managing work orders, shipments, and related activities
  • Repair Request: Documents a customer's request for service, which when approved, generates a corresponding work order that defines the scope of work, pricing structure, and other parameters
  • Legal documents: Required documentation that customers must accept when creating an account in the Admin Portal Application, applicable only to customers who choose to access the application directly

• Work Orders: Provide the structure for operations management and progress tracking

• Invoices: Consolidate details of completed work and associated charges, linking operational activities —grouped by container— to customers and billing

• Shipments: Represent inbound or outbound transportation of equipment to and from customers

• Containers: Represent pallets or boxes received through shipments or prepared for outbound delivery, containing work order equipment

• Miners: The core assets within work orders, with their own structured data schema including parts, failures, repairs, damages, components and stress tests information

• Spare parts: Inventory of components available for replacements, with references to their owners, sources, and destinations when applicable

Main Loop

The app is laid out around the day-to-day operations of a Repair Center.

• A customer, with whom an agreement has been established, initiates a request for work.
• A work order is created, committing the task to the workload queue.
• Operators and technicians track progress as they carry out the task.
• The repaired miners or parts are placed into containers, billed, and shipped back to client.
• The initial request is marked as fulfilled.

Work Orders as grouping factor

There are two perspectives from which the same information can be viewed:

• Repair Center-Scoped: Aggregate information across all work orders in the Repair Center. Can be accessed through the following entities: miners, shipments, containers, billing, and spare parts.

• Work Order-Scoped: The Work Orders Dashboard provides information on miners, billing, and logistics at the individual work-order level.