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Repair Center App - Main Concepts ​

The Repair Center Application is a comprehensive software suite designed for the management and operation of ASIC Repair & Service Centers.

The application streamlines operational management and is built around several interconnected entities:

  • Customers: Customers initiate the work management process. Their relationship with the Repair Center is formalized through three primary document types:

    • Repair Service Agreement (RSA): Establishes the framework and authorization for work orders, shipments, and related activities.
    • Repair Request: Documents a specific service request. Once approved, it generates a work order defining the scope, pricing, and parameters.
    • Legal Documents: Mandatory agreements (Terms of Service, etc.) that customers must accept to access the Admin Portal Application.

  • Work Orders: Provide the structure for operations management and progress tracking.

  • Invoices: Consolidate completed work details and charges—grouped by container—linking operational activities to billing.

  • Shipments: Represent inbound or outbound transportation of equipment.

  • Containers: Represent physical storage (pallets or boxes) for work order equipment, received via inbound shipments or prepared for outbound delivery.

  • Miners: The core assets within work orders. They contain structured data schemas including parts, failures, repairs, damages, components, and stress tests.

  • Spare parts: Inventory of replacement components, including references to owners, sources, and destinations.

Operational Workflow ​

The application workflow follows the daily operations of a Repair Center:

  1. A customer (with an active agreement) initiates a request for work.
  2. A work order is created, adding the task to the workload queue.
  3. Operators and technicians track progress as they execute the task.
  4. Repaired miners or parts are placed into containers, billed, and shipped back to the client.
  5. The initial request is marked as fulfilled.

Work Order Perspectives ​

Information can be viewed from two distinct perspectives:

  • Repair Center-Scoped: Aggregate information across all work orders in the Repair Center. Accessed through the global entities: miners, shipments, containers, billing, and spare parts.

  • Work Order-Scoped: The Work Orders Dashboard provides filtered information on miners, billing, and logistics specific to an individual work order.